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Your migration failed checking Source credentials. Cannot retrieve access token.

Last Update: 7/21/2017 11:34 AM
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​Your migration failed checking Source credentials. Cannot retrieve access token.

Answer:

This error occurs when the access token has expired.

Perform the following actions to generate a new access token:

  1. In your project, check the box next to the failed user.
  2. At the top of the screen, click the Clear Credentials button.
  3. Resubmit the migration. An authentication will be sent to the user via email.
  4. The user can follow the steps in the email to generate a new access token.