Skip Ribbon Commands
Skip to main content

The user does not have an address book among the 1 address book list.

Last Update: 8/19/2016 3:05 PM

​The user does not have an address book among the 1 address book list.

This error can occur when a Lotus Notes Source email is entered incorrectly in a Migratio​nWiz project, or is on a different Domino server than the Lotus Notes Client on the Extractor machine is configured to use.

​Resolution:

Confirm whether the correct Source email address is listed in​ LotusExtractor.csv inside the most recently modified folder starting with app-​ at location %UserProfile%\appdata\local\LotusExtractor 

If the correct Source email address is listed in LotusExtractor.csv, update the Source email entry for the affected line item to the correct email address.

If the correct Source email address does not exist in LotusExtractor.csv:

  • ​Close out of LotusExtractor.csv and rename it to LotusExtractor.csv.bak
  • Launch the Lotus Extractor again, to rebuild LotusExtractor.csv
  • Check the newly built LotusExtractor.csv for the correct Source email address.
If the correct Source email address still does not exist in the original or rebuilt LotusExtractor.csv, update the Lotus Notes Client on the Extractor machine to use a migration account located on the Domino server that the Source email is on.