This article explains how a workgroup administrator can set up a billing method for user subscriptions assigned to customers in each workgroup. Administrators and managers in the workgroup can then purchase the subscriptions and assign them to users as described in the
Note: Before setting up billing, be sure that you understand the basics of subscriptions as described in the
Subscription and licensing FAQ. For instructions on how to purchase licenses for premium products not covered under subscriptions, refer to the
For more information: See also the Pricing page at https://www.bittitan.com/mspcomplete/pricing/ and the Get Started page at
If you purchase subscriptions and licenses through a distributor, you set up the billing method outside of the MSPComplete interface. You then redeem the coupons using the MSPComplete interface. A workgroup administrator can specify this billing option when creating or editing workgroups.
For more information: Refer to the
Workgroups article for details about specifying the use of distributor licensing in a workgroup. The
Subscriptions article explains how to redeem distributor coupons.
To purchase subscriptions directly, enter credit card information for each workgroup in the MSPComplete interface:
The country you selected as your billing address determines the currency for credit card charges. If you are in a country where a local currency is enabled, you can choose to pay in USD by changing the workgroup settings:
If you want to update credit card information to change the card number, expiration date, or security code, click
Remove Payment, and then re-enter the billing information as described above.
The billing history provides a record of all subscriptions purchased using a credit card:
Date the subscriptions were purchased or the coupon redeemed.
Type of item acquired.
Quantity of the items acquired.
Total billing price of the items.
The purchase status, either Paid or Open.
Export to export the displayed records to a spreadsheet in the Microsoft Excel format.