Skip Ribbon Commands
Skip to main content

MSPComplete interface tour

Last Update: 4/4/2017 1:21 PM

​​MSPComplete provides an easy-to-use, browser-based interface that you can access from a desktop, a laptop, or a mobile device. The following sections illustrate the elements of the MSPComplete interface.

 

Top navigation​​ bar


tour01.png 

After you sign in to MSPComplete, a top navigation bar provides access to your personal account settings and basic functions, such as finding online help.

Option

Icon

Function

Quick Add

tour02.png 

Add services, customers, people, teams, and workgroups. These functions, which are available elsewhere in the interface, are included here as shortcuts.

Feedback

tour03.png 

Provide feedback about the interface or send enhancement requests. In the form that appears, type a comment, add your email address, click the disclaimer check box, and click Submit Feedback.

Help

tour04.png 

Read help articles, or contact BitTitan support to report a problem or request assistance.

Purchase

tour12.png

Purchase licenses for premium products.

Products

tour05.png 

Access the most popular BitTitan products and services.

Menu

tour08.png 

Edit your profile, view pending invitations, view purchased licenses, redeem coupons, or sign out of MSPComplete. Except for sign-out, all options are available elsewhere in the interface and are provided here as shortcuts.

 

Left navig​​ation pane

The left pane gives you access to the main MSPComplete features. Here you can view your dashboard and personal feed, add customers, and manage your services and tasks.

 

Option

Function

tour09.png 

Workgroup

Switch between workgroups.

Getting Started

Learn about MSPComplete and get started with service delivery.

Dashboard

View a snapshot of service delivery and system status.

Delivery Center

Set up services to perform for your customers.

My Tasks

View the service tasks assigned to you.

Personal Feed

View alerts and reminders regarding customers and services.

Reports

Run status and cost reports about service delivery.

All Customers

Manage customers by importing user records, setting up endpoints, and deploying device management.

People

Add other people who use MSPComplete (administrators and managers only).

Settings

Manage subscriptions and billing (administrators only).

Recent Customers

Display the most recently accessed customer pages.

 

Main p​​ane

In the middle of the screen, the main pane is your workspace for adding customers, managing users, setting up services, and viewing your feeds and reports. In several cases, you’ll see multiple tabs that you can click to display different pages used to perform the full range of functions.

tour10.png 

 

Fo​​​rms

When you work with items such as users and subscriptions, MSPComplete guides you through each step with forms that prompt you for the necessary information.

tour11.png 

 

​