Skip Ribbon Commands
Skip to main content

Invalid administrative credentials for Google discovery. Username: user@domain.com, Domain: domain.com: Cannot connect to Contact API (denied) Failed

Last Update: 7/21/2017 11:32 AM
This article has been moved to our new Help Center. Please update your bookmarks.

​Invalid administrative credentials for Google discovery. Username: user@domain.com, Domain: domain.com: Cannot connect to Contact API (denied) Failed​   

Answer:​


 
If this error occurs during the auto-discovery of items for a Google tenant, it is because either:
  • The administrator account specified in the endpoint does not exist  

OR

  • The Google scopes are no​​​t set up correctly.​

To resolve this issue, you will need to update the endpoint and provide a valid administrator account.​