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How do I set up DeploymentPro for use on a Terminal Server?

Last Update: 5/25/2017 4:07 PM

​How do I set up DeploymentPro for use on a Terminal Server?

Answer:

DeploymentPro can be set up for use on a Terminal Server by following the directions in this article.

 

Prerequisites:

 

Once the prerequisites have been completed, log in to your MSPComplete dashboard, and select your customer.

Go to Users tab, click the Add Users button, and choose Add Users through Device Management.

add users through device management.png 

Under Option 1, click the html link Device Management Agent setup file to save the setup file to the local drive of the target machine(s), e.g., C:\support.

Important: This setup file is specific to the project, and cannot be used for other migration projects.

 

On the target Remote Desktop Server, install the program through the Install Application on Remote Desktop Server.

This will make sure it is installed and available to execute for all users.

At this stage, add a shortcut to the executor application in the startup folder (the example uses a redirected start menu).

 

shortcut to executor.png 

Location below:

location below.png 

Allow all users of the system (Domain Joined – NETBIOS DOMAIN NAME\Domain Users) to have full control over the C:\Program Files (x86)\BitTitan folder.

full control.png 

Note: Groups or user names have been blurred for privacy.

Depending on the lockdown for your environment, you may need to allow UNC path access in your user lockdown GPO. Setting this to disabled achieves the desired result.

gp management.png 

The processes you will see when the Agent is running are highlighted (prior to executing the change of the profile).

 

process1.png 

At this stage you will find a new local appdata path (BitTitan).

 

local appdata1.png 

You can trigger the change at any time (scheduled, or now, which is the default setting).

The application will run a check against the registry for the user profile for a 0 against the key listed, or no value at all and settings within the folder structure above.

To reset the profile, the easiest approach is to delete the local appdata\BitTitan folder and set the value back to 0.

Logging out and then back in again reinitializes the process results in the Outlook configurator process you are running.

reg bittitan.png 

When it has been set to run, you will see the following processes against the user:

processes1.png 

 

The user will see the following (the logo and message vary according to settings applied):

 

bittitan logo.png 

The user then proceeds through entering the target mailbox password and clicking validate.

Full details of the end user experience can be seen in KB005457.

 

Troubleshooting tips:

If you encounter any issues with the profile, apply the reset procedure.

Set the registry value for the user to a 0, and delete the BitTitan local App Data folder.

 

Uninstall instructions:

When it comes to uninstalling from the server there are two methods.

Method 1: 

Refer to the screenshot below for an example of how to uninstall the files from the command prompt. Note: Adjust for the original install file location and name.

uninstall2.png 

Method 2:

Select the devices in the portal and click Uninstall Device Management.