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How do I deploy the Device Management Agent through email?

Last Update: 5/4/2016 10:07 AM

​​​How do I ​deploy the Device Management Agent through email?


To deploy the BitTitan Device Management Agent (DMA) through email, you ask users to manually install the agent.

We recommend installing DMA through a group policy object because it’s automated and non-intrusive.

To deploy DMA through email:

  1. Click on All Customers on the navigation sidebar.
  2. Click on the customer name for which y​ou wish to deploy DMA.
  3. On the horizontal menu bar, click on Users.
  4. Add a checkmark next to the user(s) that should receive the email.
  5. Click on Enable Device Management via Email from the top.
  6. In the Enable Device Management via Email panel, enter your email address in the From field.
  7. Confirm that all of the users you chose are listed in the To field.
  8. Click Send Agent Email.

The customer’s users will receive the email asking them to manually install the agent.​ The users and their computer information will start populating in MSPComplete under the customer’s context soon after the agent is installed and running.