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How do I deploy the Device Management Agent through email?

Last Update: 5/2/2017 3:49 PM

​​​How do I ​deploy the Device Management Agent through email?

An​​swer:

To deploy the BitTitan Device Management Agent (DMA) through email, you ask users to manually install the agent.

We recommend installing DMA through a group policy object because it’s automated and non-intrusive.

To deploy DMA through email:

  1. Click All Customers on the navigation sidebar.
  2. Click the customer name for which y​ou wish to deploy DMA.
  3. On the horizontal menu bar, Click Users.
  4. Add a checkmark next to the user(s) that should receive the email.
  5. Click Enable Device Management via Email from the top.
  6. In the Enable Device Management via Email panel, enter your email address in the From field.

    email_body.png
  7. Confirm that all of the users you chose are listed in the To field.
  8. To personalize the email message that the customer's users will receive, type your changes into the message body text box. If the customer's computers use a proxy, you must add instructions to run the DMA installer with command line parameters that ensure DMA is able to transmit data through the proxy. Read the How do I deploy the Device Management Agent on computers that use a proxy?​​ article for more information. 
  9. Click Send Agent Email.

The customer’s users will receive the email asking them to manually install the agent.​ The users and their computer information will start populating in MSPComplete under the customer’s context soon after the agent is installed and running.

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