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Technical Office Hours
How do I create the public folder mailbox and database on Office365?
Archive Migration Service
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HealthCheck for Office 365
Last Update: 1/6/2016 11:16 AM
How do I create the public folder mailbox and database on Office 365?
Log in to
Microsoft's Office 365 portal
as the user in the migration project. Make sure the user is an administrator. (You can easily tell, as there will be an
tab present in the upper right menu).
If the user is not an admin, then assign the user the global admin role.
From the Admin tab, select
. Click on the
option in the left panel. Click on the
ublic Folder Mailboxes
topic in the top menu.
Create a Public Folder to hold the Public Folders being migrated.
Click on the
topic in the top menu. Click on the
button from the set of actions, and then select
. Make sure that the admin user is listed as an owner.
If the admin user is not listed as an owner, then add them and apply the change to all subfolders.
Make sure there is an
If there is no
tab for the admin user, then assign the user an Office 365 license.
Verify the mailbox can be viewed by clicking on the
Go back to the
Office 365 Admin Dashboard
Click on the
Users and Groups
option in the left panel.
Select the admin user and ensure the following:
The admin user is a valid active user.
The admin user has an Office 365 license assigned.
The admin user name is not misspelled.
Exchange Public Folders