How do I access the HealthCheck for Office 365 overview?
The HealthCheck for Office 365 overview can be accessed through each customer’s Device Management overview in MSPComplete. To learn more about HealthCheck for Office 365, read the What is HealthCheck for Office 365? article.
Note: You must install the Device Management Agent (DMA) on customer computers for the HealthCheck for Office 365 assessment to run. Read the What is Device Management? article to learn more about Device Management and DMA.
Follow these steps to access the HealthCheck for Office 365 overview for an individual customer:
Identifies the customer’s computer running DMA.
Identifies if the computer’s installed versions of the Office clients (Word, Excel, PowerPoint, etc.) are compatible with Office 365. Compatible Office clients include the latest version of Office and Office 2013.
Identifies if the computer’s installed browsers are compatible with Office 365. Compatible browsers include Internet Explorer (versions 10 and 11) and all the latest versions of Chrome, Firefox, and Safari.
Identifies if the computer’s specifications (operating system, CPU, memory, free disk space, etc.) are equal to or greater than the minimum system requirements for Office ProPlus.
IMPORTANT: If the customer’s computers are labeled as Incompatible in any of the categories indicated above, advise the customer to upgrade their computers (operating system, CPU, memory, free disk space, etc.) before migrating to Office 365. The compatible clients, browsers, and system requirements for Office 365 and Office ProPlus are listed in the System Requirements for Office page.