On the Gateways page, you can add new Device Management Agent (DMA) gateways and view existing gateways for a customer. DMA gateway collects information about the computer on which it is installed, and performs a discovery scan of the customer’s Active Directory for resources like servers, computers, users, and groups.
Sections in this article:
DMA gateways are displayed and managed in the customer’s Gateways page.
Complete these steps to view gateways for a customer:
This information is displayed for each gateway:
The name of the resource.
The name of the computer on which the gateway is installed.
The length of time that has elapsed since the computer last transmitted information to MSPComplete.
The date the gateway was added.
These actions can be performed on the Gateways page:
Click Add resource to add a new resource to the customer.
For more information: Read the Add gateways topic.
View Gateway Details
Click a resource name to view detailed information for that resource.
For more information: Read the View gateway details topic.
Edit Gateway Details
Click the ellipsis next to a gateway, and then click
Edit to edit the gateway details.
For more information: Read the Edit gateway details topic.
Click the ellipsis next to a gateway, and then click Delete to delete the gateway.
For more information: Read the Delete gateways topic.
Gateways added on the customer’s Gateways Page in MSPComplete. First, you define a few parameters for the gateway, then you download the gateway and install it on a server machine in your customer’s corporate network.
Complete these steps to add gateways:
You can view gateway details, such as details of the computer the gateway is installed on, and the associated resources, on the Gateways page.
Complete these steps to view gateway details:
You can edit gateway details any time after the gateway has been added and deployed.
Complete these steps to edit gateway details:
You can delete gateways when they’re no longer needed. When you delete a gateway, MSPComplete sends a signal to uninstall the gateway from the customer’s network, so you don’t have to do it manually. The resources associated with the gateway are not deleted.
Complete these steps to delete gateways: