This product guide provides an overview of the resources you need to get started with BitTitan Concierge.
BitTitan Concierge is customer service-as-a-aervice, a white-labeled support help desk delivered to your end users on a per-user, per-month basis. Concierge provides your customers with 24/7 support via phone and email. It allows Managed Services Providers to provide FAQ support for their entire business, as well as Office 365 support and desktop and mobile support.
Watch the Concierge Overview video.
For a full description of support services and support boundaries, see the Concierge Support Description.