Skip Ribbon Commands
Skip to main content

BitTitan is denied access to the container [ContainerName]

Last Update: 7/21/2017 11:32 AM
This article has been moved to our new Help Center. Please update your bookmarks.

Error: BitTitan is denied access to the container [ContainerName]​​



This error indicates that MigrationWiz cannot connect to the Amazon container for some reason. Some possible explanations for receiving this error:

  • ​The Container name is spelled incorrectly in MigrationWiz. Remember that the container name is case-sensitive, so if the container is named "MWContainer" and you enter "mwcontainer" in your project's Advanced Options, you will get this error. Note that the Root Archive Folder is not case-sensitive, but must otherwise be spelled correctly.
  • ​The email address of the account is spelled incorrectly in MigrationWiz, or in your bucket's permission settings, in Amazon.
  • The email address given in MigrationWiz does​ not have the proper p​​ermissions to access the Container in Amazon.

To fix  either of the latter two issues, perform the following steps in a web browser:
    • Log in to your Amazon S3 Storage account.​
    • On the All Buckets page, click on the magnifying glass next to the bucket you are trying to migrate.
    • Click on Permissions and make sure that ​the user you specify in MigrationWiz is listed as a Grantee.
    • Make sure that the username next to Grantee is spelled both correctly and the same way it is spelled in MigrationWiz.
    • Make sure that the boxes for both the List and the Upload/Delete​ boxes are checkmarked. These are the permissions needed to use a Grantee to migrate.