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BitTitan Community

 

Here you will find our Knowledge Management library, which houses all of the latest information about BitTitan products, services, and solutions. You’ll also find links to important technical resources, like the Video Center, Migration Guides, and Technical Sessions.

When looking for answers to your technical questions, the fastest way to get what you need is by using the search box in the top, right corner of every page. Simply enter your keywords in the search field, press enter, and then look through the search results to find what you're looking for. There are over 1,000 articles in our Knowledge Base, so there’s a very good chance that this site has the answer to your questions.

 

Sections of the Community

The left navigation panel lists all of the BitTitan products. Click a product name to find FAQ and Knowledge Base articles, plus other content specific to that product.

The top navigation panel links to the following sections of the Community:

SectionDescription
Migration GuidesThis section includes all of the migration guides, which provide step-by-step instructions for all onboarding scenarios, including archives, cloud storage, document, mailbox, and Public Folder migrations. When performing your migrations, we strongly encourage you to follow the steps within these guides. Each guide is typically structured to include steps to prepare your Source and Destination environments, plus specific instructions to be followed during migration.
Video CenterThis section includes links to our sales solution decks, and many “how-to” videos. The solution decks are a great way to learn about BitTitan products, so that you can understand and help resolve the challenges and issues that your customers face. Check the Video Center frequently; the Knowledge Management team regularly adds new material.
Technical SessionsThis section provides information about the monthly BitTitan Technical Sessions. The regional Technical Sessions are a great way to spend some time with our BitTitan Sales Engineers. In these hour-long sessions, the Sales Engineers will provide training on hot topics, and allow plenty of time for questions and answers. You can attend any session, not only the session that is specific to your region. Note that the LATAM technical session is in Spanish. Be sure to attend these sessions regularly to stay up to date on BitTitan products!
ResourcesThis section provides a complete listing of all Playbooks, data sheets, and white papers. Playbooks are collections of resources that include links to the main sales, marketing, and technical content specific to a BitTitan product. Data sheets are summary sheets related to products, while white papers are more detailed technical guides about certain topics.
LinksThis page includes links to various useful websites and social sites, such as our BitTitan Yammer group and the BitTitan blog site.

 

Give us feedback

The BitTitan Knowledge Management Team owns and maintains this Community site. It is our goal to provide you with accurate technical content related to all BitTitan products. We welcome and encourage feedback about our Community site; send it to us at knowledgemanagement@bittitan.com. We always like hearing about how great the site is, but we also want to hear from you if you discover that anything is missing from, or inaccurate in, any article. If you see something that isn’t right, please remember to include the KB ID of the article in question (you’ll find it in the top-right corner of the article). We’ll address the issue right away, and make the change so the entire Community can benefit from your feedback and correction.

If you are a BitTitan customer or Partner, or if managed services are -- or will be -- the focus of your business, be sure to bookmark the BitTitan Community site. It's a smart place to be!

 

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